F.A.Q.

Here are some common questions about
Goliath Mattress System.

Getting
Started

Who is This Mattress Made For

We designed this mattress for the Big and Tall Individual.  You should weight at least 250lbs for the Samson to feel the benefit of the Mattress System.  The Goliath minimum requirements are 350lbs and up.  If you do not meet these requirements then a traditional mattress may be what you are looking for.

What is Included in Each System?

The Goliath and Samson mattress system includes Mattress, Foundation and Frame.  These are sold as a complete system.  Our mattress system is designed as a system and is not available as individual components.

What Size of Foundation Do I Need?

We offer 4 sizes of Foundations.  Each foundation will change the "Off the Ground" Height.  You will need to measure and choose what height of foundation you would like according to your height.  We offer these sizes to make it comfortable to get in and out of the bed. 7" and 9" are our most common sizes.

OTG (Off the Ground) Measurements

9" with Mattress and Frame = 31"
7" with Mattress and Frame = 29"
5" with Mattress and Frame = 27"
3" with Mattress and Frame = 25"

What do I do with my old mattress?

We will take care of your old mattress if you do not have someone you would like to give it to. .  We charge $299 for White Glove in home service with removal and disposal of your old mattress.  We do not keep these but dispose of them in the proper manner at a disposal site.

Shipping

When Will My System Ship

We are able to start on your delivery the next day.  In a few days you will receive a call scheduling your white glove delivery..  This insures you that the highest quality is maintained.  Delivery to the East Cost and West Coast usually takes 12-14 days.  Central States will take approximately 10-14 days

How Does the White Glove Service Work?

White Glove service is "the" premier delivery service.  You will receive a call a few days after you place your order to setup a delivery time and date. After this is set up, a couple of days before delivery, someone will contact you to confirm someone over 18 will be at the delivery location to open the house and be there while we set up your new bed system.  After set up, we will  remove the boxing material and plastic wrap. We will work with you to make this process as convenient as possible.

If you selected our White Glove Serive with Mattress Removal.  We will remove your old mattress and dispose of it in accordance with your state laws.

Can you ship internationally?

At this time we do NOT Ship Internationally.

Shipping to Alaska and Hawaii

Shipping to Alaska and Hawaii is higher.  We would need to contact our shipping courier to get a quote for shipping. We would not be able to stay in the 14 day shipping time frame, but we welcome the opportunity to ship to these locations.

Payment

How Can I Pay?

We accept all major credit cards and Bank wires.

 

 

Do You Have Financing?

Financing will be available summer of 2017

Another option is to get a Amazon Credit Card which will give you 12 month no interest.  You will need to purchase the Mattress System on Amazon Click Here to get Started.

Amazon Link to Goliath
Amazon Link to Samson

 

Returns

If I Don't Like My System Can I Return It?

This Mattress System will give you a unique sleep that you have never had before.  It will take your body about 30 days to adjust to this new supportive feel.  This mattress is firmer than all traditional mattress.  If you think the bed is too firm, we offer a sleep comfort kit with a  2" topper to soften up the mattress.  Please contact customer support if you need this option.  We offer a comfort return.  If you need to return the mattress system you can ship it back to us.  We will refund the mattress system less $600 to cover the shipping back to our manufacture plant.  If there is a Manufacture Defect in the product then a new replacement will be issued.  Please verify that you meet the minimum requirements before purchasing the Goliath or the Samson System.  If you require a refund please contact customer service at sales@goliathmattress.com

Still need help? Send us a email

For any other questions, please write us at sales@goliathmattress.com or call us on 918.207.6916

Contact Us

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918.207.6916